1. Are all your gemstones natural?

Yes, we only deal in 100% natural gemstones. We do not sell synthetic, lab-created, or artificial stones. Every piece is carefully selected for authenticity and quality.

2. Do you provide certification for your gemstones?

Yes. Some gemstones are pre-certified, and others can be certified on demand. Certification comes at an extra cost and may take additional time.

3. Do you make custom jewelry?

Absolutely! We create custom handmade jewelry as well as computerized design jewelry based on your design ideas or preferences.

4. What kind of jewelry do you offer?

Our collection includes:

  • Natural gemstone jewelry
  • Silver jewelry for both men and women
  • Antique and vintage jewelry
  • Custom-designed and personalized pieces
  • Gemstone specimens and decor items
  • Computer-designed jewelry

5. What are your delivery times?

  • Ready-made items: Delivered in 5–7 working days across Pakistan.
  • Custom-made items: Delivered within 7–15 working days, depending on design and availability.

6. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan.

7. Do you ship internationally?

We currently ship all over Pakistan. International shipping is coming soon.

8. Can I return or exchange my order?

Yes. We offer a 7-day return policy. If you're not satisfied, you can return or exchange your item within 7 days of receiving it.

9. Are your silver jewelry items pure?

Yes. We use 925 sterling silver and apply strict quality control for every piece to ensure long-lasting shine and durability.

10. Do you offer gemstone specimens or raw crystals?

Yes, we stock raw gemstones, crystal specimens, and decorative pieces for collectors and enthusiasts.

11. Do you offer gift packaging or engraving?

Yes! We provide gift-ready packaging and offer engraving on select items. Just mention your request when ordering.

12. How do I know your products are trustworthy?

We’ve been in business since 2016, offer certified gemstones, and provide a 100% money-back guarantee. We also have years of hands-on experience in sourcing and verifying natural stones.

13. How can I contact customer support?

You can find our WhatsApp number and contact details on the Contact Us page. We're always available to assist you.

14. How do I place an order on your website?

Browse your favorite products, click “Add to Cart”, proceed to checkout, and enter your shipping/payment details. We’ll confirm your order via email or WhatsApp.

15. Can I request a specific gemstone that’s not listed?

Yes, you can message us your request, and we’ll try our best to source it for you.

16. Do you offer wholesale or bulk orders?

Yes, we accept bulk and wholesale orders for gemstones and silver jewelry. Contact us for custom quotes and timelines.

17. How do I care for my gemstone or silver jewelry?

Avoid exposing it to chemicals or perfumes. Store it in a dry, airtight box and clean with a soft silver polishing cloth.